Office Manager: Making Sure It Runs SmoothlyEver watch the Office (the American one, not the British one)? If so, you have a very loose idea what a (bad) office manager does. In fact, use Michael Scott as a template for how NOT to be an office manager. Almost everything he does or says on the show would get you into a human resources nightmare and result in your losing your job. Yeah, so don't be like him. Instead, be stern but receptive to your employees. They need to know you are in charge, but also that they can come to you when they n...